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We are the passionate team of Proactive Wellbeing, bringing you our knowledge and expertise and, above all, ensuring you receive a friendly service and a warm welcome. Between us we have a range of specialisms and we love meeting new people and seeing how we can help them. We look forward to meeting you in person.

Our team

Jay Lall

Jay Lall


Mrs Jalmeen Lall (Jay) qualified in 2001 with a BSc (Hons) in Podiatry and is a member of the Royal College of Podiatry and registered with the Health and Care Professions Council (HCPC).Since then, she has had 21 years of NHS and Private practice experience. She has had her own business for 20 years. Mrs Lall is passionate about Podiatry and prides herself in working to the highest of standards, adopting a holistic approach and exceptional quality of care. She founded Kent Foot & Ankle Clinic in 2014. In 2019 Jay opened Proactive Wellbeing Clinic (part of Kent Foot & Ankle Clinic Group).

Jay was a Winner of the Kent Business Woman of the Year at the Kent Women in Business Awards (KWIBA) 2021 and 2016, a Winner at the London & South East Prestige Awards 2021 and a Winner at the European Enterprise Awards 2020, Runner-up at the KWIBA 2020 and 2019. Jay won the Inspired Achievement Award KWIBA 2017 and Winner for Best Small & Medium Size Business (Best Business Awards) 2020. She was previously awarded Runner-up KWIBA for Start-up BusinessWoman of the Year 2015, Runner-up in the Kent Independent Traders Awards (KITA) for Start-up Business of the Year 2015 and a Finalist for the Growth Award (KITA) 2015. Jalmeen was a Finalist for Most Impressive Growth at the Entrepreneurs Circle Awards 2015 and was a Winner for Outstanding Entrepreneur Category and Winner in the Best New Product/Service category at the Best of the Best Awards 2015. In 2016 Jay was a Finalist for Best Small Business (KITA), Finalist for Professional Achievement Award (KWIBA) 2017 and Runner-Up for Professional Achievement Award (KITA) 2016.

Jalmeen specialises in the following areas –

  • Routine Podiatry
  • Laser Clinics
  • Verruca Treatments
  • Biomechanics Clinics
  • Prescribing Orthotics
  • Nail Surgery under Local Anaesthesia
  • Needing verrucaes under an Ankle Block Injection.
  • Wound Clinics
  • Musculoskeletal Clinics
  • Podopaediatric Clinics
  • Podiatric Acupuncture
  • Marigold Therapy (Topical Treatment for Painful, Acute and Chronic Foot Problems)
  • Prescribing Homeopathic Remedies for Podiatric Conditions
  • Prescription Only Medicine
  • Corticosteroid Injections
  • Medical Pedicures
  • Toe Nail Polish
  • Hot Paraffin Wax Treatment
  • Mobilisation of the ankle joint
  • Neuro Specific Foot Mobilisation
  • Toe-Nail Reconstruction
  • Lacuna Method for fungal nails

She led the musculoskeletal clinics for North Oxfordshire PCT and worked as one of three key Podiatrists for the ‘high risk’ wound management patients at the Royal Free Hospital, London. Jalmeen has practising privileges and a clinic at BMI The Blackheath Hospital, London, as well as a specialist clinic at the Radisson Edwardian, Heathrow and o2’s (Telefonica’s) head office, Berkshire. Jalmeen is also the resident Podiatrist for autistic children and adults in Berkshire.

Mrs Jalmeen Lall is qualified to administer a range of prescription only medicines in her practice, including (but not limited to) a range of local anaesthetics. She is also qualified to supply a range of prescription only medicines in her practice.

She is qualified in Podiatric Acupuncture to help with short term pain relief for knee and foot pain. Jalmeen is also trained in Marigold Therapy which is a topical treatment for a wide variety of painful, acute and chronic foot problems. Jalmeen can prescribe homeopathic remedies for many podiatric conditions and also holds the title LFHom (Pod) which is an award in Homeopathic training.

In her early career, she was headhunted by Scholl’s and Footwise’s flag ship stores where she worked as their Podiatry Manager holding a pivotal role. She has treated many athletes and celebrities such as Anthony Hopkins, Sian Lloyd, Nina Wadia, Gwyneth Strong and Carole Malone. Jalmeen has also featured in: Kent Life Magazine (2015, 2017, 2020 & 2021), Kent Life Mag online (2020), The Leading Ladies of Kent in the Kent Life Magazine (2022 and (2021), Medway Messenger (2015), Windsor & Maidenhead Express in (2011) and Slough Observer (2006). She has also been on Radio Berkshire (2007) and Channel Radio – Who Cares Wins Radio Show (2015).

Jalmeen completed her MSc in Podiatry with Clinical Biomechanics which comprised a thesis on forensic podiatry. She regularly works upon developing her continued professional development by attending courses on a regular basis so her patients benefit from the best treatment methods available.

Mrs Lall works together with other health professionals to help give her patients the best possible care. She is a guest lecturer for other health professions and is dedicated to raising awareness in Podiatry. Mrs Lall is also a mentor, life coach and speaker at many business and networking organisations and continually helps to promote and provide the best care for her patients.

In her free time Jalmeen supports many charities and also takes part in events such as Cancer Research’s Race for Life, the London Moon Walk for breast cancer awareness, bungee jumping for Diabetes UK as well as helping the homeless in various Crisis shelters across London. Jalmeen has completed the London to Brighton bike ride for the British Heart Foundation and has run a half marathon to help fundraise for the Nepal Earthquake Relief Fund and also ran the Kent Coastal Marathon to help raise money for people suffering from thyroid conditions. From a young age her passion and dedication for charity work namely the NSPCC (Save The Children Fund) was commended personally by Princess Royal, who chose to meet and award Jalmeen.


Chris Barrett


Chris is a talented podiatrist and enjoys helping patients and improving their foot health problems. He is our specialist biomechanics podiatrist and creates long-term results for a wide variety of podiatric conditions. Chris helps patients of all age groups; children, athletes and the elderly. Chris graduated from the University of Brighton with an honours degree in podiatry and is a Member MRCPod and a member of the Health, Care & Professions Council HCPC registered. He is a very popular member of our team.

Rofiat Bello

Rofiat Bello


Rofiat graduated from Plymouth University in 2017 and is a Member of the Royal College of Podiatry (MRCPod) and a Member of the Health, Care & Professions Council (HCPC).

Rofiat has a passion for Podiatry because of the opportunities within the profession to treat patients with many complications involving treatment for the complications of Diabetes, Biomechanics, surgery and much more. Rofiat works for the NHS as a Musculoskeletal (MSK) specialist podiatrist as well as a being a private practitioner for Kent Foot & Ankle Clinic and Proactive Wellbeing Clinic.

In addition to her degree, Rofiat received a Plymouth Award which is given to students for extra curricular activities like volunteering, fitness awareness and much more. Rofiat enjoys partaking in extra curricular activities one of which is teaching little children (5 – 6 years) in an Arabic School on the weekends. She is also one of the activity coordinators for a youth group which specialises in planning educational and recreational activities for children and young adults.


Berenice Colmenares


Berenice is a graduate in Podiatry at the University of Barcelona. She is currently working with the NHS and also as a private practitioner for Proactive Wellbeing Clinic.

Berenice has had many years of experience and always puts the well being of her patients first. She is a great team player and has previously worked in many care homes and hospital settings.

Berenice is passionate about the care of peoples’ feet and the improvement of their general health that this can bring.

Berenice is a member of the Health, Care & Professions Council (HCPC) and is also a member of the Royal College of Podiatrists (MRCPod).

Berenice is also qualified to degree level in production engineering which gave her an eye for precision and detail. She is a conscientious, thorough and gentle practitioner.

Jacqueline Harris-Gregory


Jackie is a member of the Health, Care & Professions Council (HCPC) and is also a Member of the Royal College of Podiatrists (MRCPod). Jackie graduated from the London Foot Hospital, part of University College Hospital, in 1993. She was employed by the NHS for two years before moving into private practice.

Jackie is very well known in the area and performs all podiatric treatments. She ran her own practices for over 17 years, as well as teaching podiatry and helping manufacture orthotics. Her primary interest has always been sports medicine and the biomechanical correction of foot problems. She is an ASICS Biomechanics Academy Registered Professional, which qualifies her to prescribe appropriate ASICS sports shoes. Jackie is also a qualified personal trainer, having graduated with first class honours from the National Federation of Professional Trainers.

Jackie is a keen athlete and has run three marathons: New York, San Diego and the Malin to Mizen Challenge. In May 2000, Jackie was part of the team who set a new world record for relay skipping in 24 hours.

Anil Lal


Anil graduated from the University of Brighton gaining a degree in Podiatry and is a member of the Royal College of Podiatry and registered with the Health and Care Professions Council (HCPC). Anil is a competent and well liked, popular member of our team and is a huge favourite amongst our patients. His feedback and reviews are always fantastic. Anil enjoys podiatry and this shows with the level of enthusiasm and joys in which he performs his treatments which correlates with patient satisfaction and treatment outcomes.

Anil specialises in routine podiatry such as corn removal, hard skin and nail conditions, as well as treating verrucae. Anil is able to offer late evenings as well as day appointments.

Being a cycling enthusiast, Anil enjoys keeping fit by commuting on his bicycle. In his spare time he loves spending as much time with his family and baby daughter.

Ben Cassidy

Ben Cassidy


Ben Cassidy is a graduate of the University College of Osteopathy in London. He works in private practice across the South East using a variety of structural and postural techniques, and is a lecturing asst. in Osteopathic Technique and Principles at the European School of Osteopathy in Maidstone. With a 20-year history of corporate work in the city, he is well placed to recognise and treat the common, and less common, symptoms of work-related strains and stresses. A keen amateur sportsman, and qualified sports massage therapist, Ben has knowledge of sports-related injuries and can offer advice on technique, rehab and injury prevention. He also has a special interest in the treatment of arthritis and arthritic joints.

Adele Sharp


Adele qualified with a masters of Osteopathy in 2019 from the University College of Osteopathy in London. Her aim is to help patients restore health and function and understand what is important to them.  She try’s to help patients understand what is happening in their bodies and why a certain course of action could help. Adele is also a sports massage therapist and has been practicing over 3 years. She has worked with many types of people of all ages with various lifestyles and from different walks of life.


Msc MCSP MSOMM- Advanced Physiotherapy Practitioner

Sen is the Principal Practitioner, at Longfield Polyclinic, who worked in public and private sectors in UK over the past 17 years and gained valid Healthcare experience specialising in Musculoskeletal (MSK) and Orthopaedic conditions primarily. He graduated from Fonty’s University, The Netherlands (2002) and Dr. M.G.R Medical University, India (2000). His clinical speciality and interests is focussed on Orthopaedic triage assessment, managing complex musculoskeletal pathologies using advanced techniques (Pilates S&C rehabilitation, Injection and Prescribing /Reviewing Medicines), pain management (CBT and CFT) and sports injuries (Injury prevention and athletic performance enhancement strategies).

Sen passion for Physiotherapy and holistic health, is evident with his regular CPD courses attended over past decade and was successful in gaining his Masters in Advanced Physiotherapy at University of Hertfordshire in 2015.

He firmly believes that quality care and holistic health can be achieved by Systematic Assessment, Multidisciplinary and Integrated Treatment approach tailored to needs of patient.

His Hands-on treatment approach combined with effective therapeutic exercise prescription has helped in effective management of patient’s pathology over the past decade.

His additional skill set includes teaching Clinical Pilates and Acupuncture. He conducts group classes (Lifestyle Medicine, Clinical Pilates and Therapeutic Yoga) to promote active and healthy lifestyle among local community.

He spends his leisure time playing tennis and assisting his son in football training, alongside enjoying regular fitness routine in gym, swimming and cycling.

Maria Mahon

Maria Mahon


Maria has more than a decade’s experience within the beauty and holistic health industry. She trained at Nescot college in Epsom, and at the London School of Reflexology, where she studied advanced reflexology. She is an experienced practitioner of infertility and maternity reflexology, and has achieved many successful results for her clients.

Maria has also trained at the London School of Massage, enabling her to perform lymphatic drainage massage, a treatment which helps clients with lymphedema through illness or the after effects of surgery. She also performs ear candling treatments; this is a gentle and pleasant way of eliminating wax and debris from the ears, and has proved to be increasingly popular with our clients.

She lives locally and enjoys spending her free time with her family, her dog, and running!


Exercise rehabilitation specialist

Paul is an exercise rehabilitation specialist who loves helping people get back to full health following an injury/illness or helping those who want to live a healthy balanced lifestyle. Through having injuries himself, this made Paul want to further develop his knowledge in the health and fitness industry to help those who need assistance with their recovery.

Paul has completed his BSc in Sport and Exercise Science (Strength and Conditioning) and an MSc in Sport, Exercise and Physical Activity for Special Populations and A Sport massage level 3.

He has been fortunate to work in the Private health care industry (Bupa and Spire Healthcare) for the past 3 years, running health screening clinics, which consist of phlebotomy / venepunture sampling / blood pressure monitoring / body composition / bowel screening / musculoskeletal tests and more.

He has also gained valuable experience working in multiple different private health clinics over the past 5 years gaining experience in exercise rehabilitation, personal training, sports massage and more.

Jacqueline Best

Massage and Reiki Therapist

Jacqueline has worked for many years in salons and spas including Groom in Knightsbridge, Selfridges in Oxford Street and Rowhill Grange Hotel & Spa in Wilmington. She trained at The London College of Fashion where she Graduated in 1996 with a Higher National Diploma in Beauty Therapy. Having benefited herself for many years from receiving Reiki treatments, she then went on to study and qualify as a Reiki Practitioner with the Reiki Master Samantha Cole.

Jacqueline recognised that clients wanted more than ‘just a massage’ on a conveyor belt so she developed her signature bespoke holistic treatments which she is now delighted to be offering at the Clinic. A nurturing and caring therapist, Jacqueline looks forward to meeting you. Clients can choose from a Bespoke Holistic Massage (with or without Reiki) or Reiki as a standalone treatment.

Take some time out just for you. Give yourself the space to relax, to refresh and rebalance. Jacqueline’s bespoke treatments are all about you and what you need at that moment in time. Jacqueline is treating the whole of you – your mind, body and soul. You will leave feeling relaxed, uplifted and empowered.

Jacqueline’s Bespoke Holistic Massage Treatment blends the therapeutic effects of massage with the transference of Reiki*. Working intuitively, Jacqueline helps to balance the physical and emotional you. Clients may choose from a full body massage or selected areas only for example the back, neck and shoulders.

Ranveer Sall


Ranveer completed a Nutrition and Weight Management level 4 Diploma in 2020. She is registered with the Royal Society of Public Health, which is an independent health education charity. Her passion for nutrition came from first-hand experience working with children and families on managing their weight and nutrition. She learnt to track their health goals through creating nutritional plans, and guided healthy eating advice. She then pursued her passion and trained further and graduated in a BA (hons) in Early Childhood studies in 2015 at Canterbury Christ University. Ranveer’s additional qualification entail a level 2 in Nutrition and Health and Level 3 in Diet and Nutrition for Children. She has a personable, attentive and compassionate way about her and makes each session educational, productive, positive and a joy to participate in.

Alison Wood


Alison studied for 5 years at the renowned International College of Oriental Medicine gaining a BSc (Hons) in Acupuncture. She is a fully certified member of the British Acupuncture Council (BAcC). Her training included both classical and contemporary acupuncture including Traditional Chinese Acupuncture (TCM), 5 Elements and Stems and Branches. All disciplines are incorporated within her practice with the principal aim to restore balance and health.

Alison also practices Facial Enhancement Acupuncture (FEA) which is safe and holistic approach to anti-ageing. FEA targets points and muscles on the face to improve the elasticity of the skin by increasing collagen to the face.  Alison is a member and registered practitioner of Cosmetic Acupuncture UK (CAUK) and Facial Enhance.

Prior to discovering acupuncture, Alison graduated with a BA (Hons) in French Studies.  She went on to work in the Asset Management sector for 12 years at which time she left the corporate world to be a full-time mum.

Alison’s interest and passion for Chinese Medicine arose through her own positive experience of acupuncture leading her to return to study and embark on a new career path which she believes will be a lifetime learning experience.

Cassie Underwood

Cassie Underwood

Head Receptionist

Cassie is an asset to Proactive Wellbeing. She has a natural ability to handle any problem whilst remaining calm and happy, even under immense pressure. Cassie is a highly focused, conscientious Receptionist & Secretary. She has gained over 18 years’ of experience in a professional environment including over 2 years of medical experience managing a doctors surgery. Her background enables her to build a fantastic rapport with all of our patients. She has amazing people skills and years of experience dealing with patients, doctors as well as other health service professionals.  Cassie also ran her own business for over 10 years whilst bringing up 4 young children. Her management and planning ability is exceptional, hence she is able to implement all of our projects effortlessly. She has an NQV Level III in Senior Secretarial and Business Administration. She has strong communication and customer service skills and is a highly motivated and organised individual with a great enthusiasm to help people.

Cassie enjoys cooking, socialising, keeping fit, staying healthy and spending time with her family and close friends. She balances work and family life well, maintaining her wellbeing and work life balance superbly. Cassie passes this relaxed effect onto all those around her, which instantly calms everyone she meets.

Daisy Murray


Daisy Is a happy, bubbly person who always goes out of her way to help others. She is meticulous and thorough and very efficient at work. Daisy was awarded a distinction in business and this shows with her remarkable ability to be able to facilitate and coordinate our clinic smoothly. She is outgoing and enjoys time with her friends and family. Her hobbies are playing the piano and walking her dogs.